Manager's certificate

It is a requirement under the Sale and Supply of Alcohol Act 2012 that at all times when alcohol is being sold or supplied to the public a duty manager is responsible for compliance. A duty manager’s certificate authorises the holder to manage any licensed premises.

Requirements for application

The minimum age requirement is twenty years of age.
Six months experience at licensed premises in the hospitality, grocery or liquor industries.
Licence controller qualification from an approved course provider.
Photo ID (Passport, HANZ 18+, drivers licence).
Reference from your current employer stating; training, experience and character.
Work Visa issued by Immigration New Zealand (if applicable).

The first certificate is issued for 12 months; a renewed certificate is issued for a three year period.

Applying for a Manager's Certificate

To apply for a Manager's Certificate, you must have a Licence Controller's Qualification (LCQ) which involves New Zealand Qualifications Authority unit standards 4646 and 16705. Training providers for an LCQ include:

The Training Bureau, ph. 0800 227 872 or see www.trainingbureau.co.nz
WA Consulting Training (courses held in Rotorua), ph. 0800 644 555 or website: www.wacon.co.nz.

Once the course has been completed you can send an application to us which you can find below.

What happens after I apply for a Manager's Certificate?

All applications are sent to the police and also to the licensing inspector. You may be contacted by the licensing inspector to conduct a brief interview.

If there are no objections, the certificate will be issued. If opposed, your application may be heard at a public hearing and will involve the Taupo District Licensing Committee.

Once issued the certificate is valid for one year and then an application for renewal is made.

Please note: You must create a new account or login to your existing account in order to apply online. Having an account means you can save your work!

Renewal of a Manager's Certificate

Managers whose records are on file with us will be sent a renewal application no less than a month before the certificate is due to expire. It will be sent to the postal address we currently have on file. Included as part of the application for renewal is a questionnaire to test your knowledge of the Sale and Supply of Alcohol Act 2012. This must be completed correctly for your application to begin to be processed.

If you hold a Licence Controller Qualification (LCQ) under the Sale of Liquor Act 1989 and have not completed and provided a Bridging Test Certificate then you will be required to undertake a new LCQ course outlining the units related to the Sale and Supply of Alcohol Act 2012.

It is important to let us know if your address changes between renewals, so you receive the information in a timely manner.

It is the responsibility of the certificate holder to ensure an application for renewal is lodged prior to the expiry date. If your certificate expires before an application for renewal is lodged then your certificate is no longer current and an application for new manager's certificate must be applied for.

New certificates are valid for one year. At renewal time, if no opposition is made, the certificate is renewed for three years.

Please note: You must create a new account or login to your existing account in order to apply online. Having an account means you can save your work!

Appointing a temporary or acting manager

Change in management

When there has been a change in management for a licensed premises please complete one of the below applications to notify the District Licensing Committee.

Acting manager

An acting manager can be appointed when a duty manager is ill, absent or on annual leave for a period of no more than three weeks at any one time and for a maximum of six weeks in a 12 month period. It is not necessary for this person to apply for a Manager's Certificate. If the appointment is to be for more than 48 hours then you must contact us, in writing, prior to their start date or complete the online application form below.

Temporary manager

If you wish to appoint someone who does not hold a current Manager's Certificate, you can appoint them as a temporary manager. They will need to lodge an application for a Manager's Certificate with us within two working days of their appointment. To appoint someone as a temporary manager you must contact us, in writing, prior to their start date or complete the online application form below.